GXS FlexiCard
- Eligibility & Application Process
- Are there any age restrictions for opening a FlexiCard?
- How do I sign up for a GXS FlexiCard?
- How do I submit the documents for my FlexiCard application?
- How long does it take for my GXS FlexiCard application to be approved?
- What documents do I need to apply for a GXS FlexiCard?
- What is the eligibility criteria to apply for FlexiCard?
- Why can't I apply for FlexiCard?
- Why is my FlexiCard not instantly approved?
- Card Management
- Can I reapply for a FlexiCard after I've closed my account?
- Can I request a temporary credit limit increase for my FlexiCard?
- Can I view the details of my past FlexiCard transactions?/How do I check my FlexiCard transaction history
- How do I change my FlexiCard credit limit?
- How do I check my FlexiCard outstanding balance?
- How do I enable my physical FlexiCard for overseas use?
- How do I freeze/unfreeze my FlexiCard?
- How do I view my FlexiCard details?
- How soon after a successful application can I start using my FlexiCard?
- I have a GXS FlexiLoan account. Why can’t I apply for GXS FlexiCard?
- What does overlimit mean for my FlexiCard?
- What should I do if I lose access to my mobile device/ lose my physical FlexiCard?
- Bill Payments
- Can I change my GXS FlexiCard payment due date?
- Can I make an early payment for my FlexiCard bill?
- Can I partially pay my GXS FlexiCard outstanding balance?
- Can I request an extension to my pay my FlexiCard bills? Are there any penalities or impact to my credit score?
- How can I check how much my FlexiCard bill is?
- How do I link my bank account to make a GXS FlexiCard payment?
- How do I make payment for GXS FlexiCard bills?
- How do I unlink my bank account used for automatic payment of FlexiCard bill ?
- How is minimum repayment calculated for GXS FlexiCard?
- When must I pay my FlexiCard bill by, is there a grace period?
- Withdrawals, Transfers & Payments
- Are there transaction limits for my FlexiCard, and can I adjust them?
- Can I add my GXS FlexiCard to Google Pay or Apple Pay?
- Can I apply for Balance Transfer or get a cash advance with my GXS FlexiCard?
- Can I use my GXS FlexiCard to withdraw cash locally or overseas?
- I see a settlement date in my GXS FlexiCard transaction details. What does this mean?
- What payment and withdrawal methods are supported by FlexiCard?
- Fees, Charges & Interest - Fees & Minimums
- Are there any fees associated with FlexiCard?
- Are there transaction fees for FlexiCard?
- How are exchange rates determined for transactions in foreign currencies on my GXS FlexiCard?
- How do I request for a fee waiver for my GXS FlexiCard?
- How is a bus/MRT fare calculated and charged to my GXS FlexiCard?
- Is there an initial setup or annual maintenance fee for FlexiCard?
- I made a foreign currency transaction with my GXS FlexiCard. Why is the final amount in Singapore dollars that is charged to my card different?
- Why am I being charged S$0.10 for my bus/MRT rides on my GXS FlexiCard?
- Rewards
- Can I earn rewards when I use my FlexiCard for Grab transactions?
- How are my rewards/cashback calculated?
- How can I claim/use my FlexiCard rewards?
- How do I access my GXS FlexiCard rewards on my GXS Bank app?
- How do I earn rewards with my GXS FlexiCard?
- What happens to the unclaimed rewards if I close my FlexiCard?
- Who is eligible to earn rewards?
- Why did I not receive my rewards for my FlexiCard?
- Security & Fraud
- How can I request a refund for unauthorized transactions on my FlexiCard?
- How can I temporarily freeze my FlexiCard if I suspect fraud or compromise?
- How do I report an unauthorized transaction on my FlexiCard?
- How long will it take to resolve my GXS FlexiCard transaction dispute?
- I did not receive a refund from a merchant. What should I do?
- I don't recognise a transaction on my FlexiCard. What should I do?
- My physical FlexiCard was lost/stolen. What should I do?
- What should I do if a merchant has charged me multiple times on my FlexiCard for a wrong amount, or goods not received, or services not rendered?
- Account Closure
- Can I reopen or reapply for a FlexiCard after it has been closed?
- Do I need to fully repay all outstanding FlexiCard bills before closing/deactivating my FlexiCard?
- How do I close/deactivate my FlexiCard?
- What important details should I take note of before closing my FlexiCard?
- What is the procedure for handling a FlexiCard if the account holder passes away?