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GXS Help Centre

How long will it take to resolve my GXS FlexiCard transaction dispute?

We understand that card transaction disputes can be frustrating, and we're here to help you through the process.

Resolution of a card transaction dispute may take an estimated 4 weeks while complex cases may take up to 12 weeks or more. Do note that the above timelines are based on all necessary documentation being promptly provided upon our request.

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