How do I contact GXS Support or get help?

We are here to help!

Our GXS Customer Support Team is available 24/7, 365 days, even on public holidays.

For account or customer-related enquiries, you can reach us via the:

• GXS Bank app, Help Centre: GXS Chat (recommended)
• GXS Bank app, Help Centre: Contact Us form
• GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)

No access to our GXS Bank app? No problem! You can still reach us through the following channels:

• GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
• GXS Customer Support Email: help@gxs.com.sg

Our GXS Collections Team is available from Mondays to Fridays between 9am and 6pm, excluding public holidays.
For assistance on repayments, you can reach us via the:

• GXS Hotline: (+65) 6866 6686
• GXS Email: credit@gxs.com.sg

We’re all about making your experience as smooth as possible. So reach out whenever you need and we’ll respond to you as soon as we can.