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GXS Help Centre

How do I contact GXS Support or get help?

We are here to help!

Our GXS Customer Support Team is available 24/7, 365 days, even on Public Holidays.

For account or customer-related enquiries, you can reach us via:

  • GXS app, Help Centre: GXS Chat (Recommended)
  • GXS app, Help Centre: Contact Us form
  • GXS Hotline: (+65) 3105 2055

No access to our GXS app? No problem! You can still reach us through the following channels:

  • GXS Hotline: (+65) 3105 2055
  • GXS Customer Support Email:

Our GXS Collections Team is available from Mondays to Fridays between 9am to 6pm, excluding Public Holidays. For assistance on repayment, you can reach us via: 

  • GXS contact: (+65) 3105 8514
  • GXS Email:

We’re all about making your experience as smooth as possible. So, reach out whenever you need and we’ll respond to you as soon as we can.

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