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GXS Help Centre

How do I request for a fee waiver for my GXS FlexiCard?

Here's how you can request for a GXS FlexiCard fee waiver:

Via GXS FlexiCard transaction history

  1. Log in to the GXS Bank app.
  2. Navigate to your GXS FlexiCard transaction history.
  3. Select the transaction for which you want a fee waiver.
  4. Tap on 'Get help'.
  5. Select ‘Requesting a fee waiver’ button and complete the form.