GXS Invest
- GXS Invest Features
- Can you provide more details of the funds under GXS Invest?
- How do I monitor the performance of my investments?
- I am an existing GXS Invest investor. How do I view the details of my investment holdings?
- What does each value in my investment holdings details mean?
- What is GXS Invest?
- Where can I find the fund documents?
- Where can I find the funds' historical fund pricing?
- Complimentary SingLife Insurance
- How do I file an insurance claim under the Group Personal Accident coverage?
- What is the complimentary Group Personal Accident Coverage?
- What is the eligibility criteria of the Group Personal Accident coverage?
- What is the level of coverage provided under the Group Personal Accident coverage?
- Where can I find more information about insurance coverage?
- GXS Invest Orders
- How do I check the statuses of my orders?
- How can I place a buy or sell order for GXS Invest?
- How do I read the statuses of my orders?
- I have recently submitted a Buy order. Why can't I sell my investments?
- My Sell order has been completed but the monies have not yet been credited to my account. Why is this so?
- What are the available crediting methods when I wish to sell my investments?
- What are the methods available to pay for my investment purchases?
- What is the cut-off time for Buy or Sell orders?
- When can I place an order and when will it be processed?
- Why can’t I select another third party bank account to pay for my investment purchases or to credit the sale proceeds from my investment redemption?
- Why do my available units for redemption differ from my current value?
- Why was my Buy order cancelled?
- Why was my Buy order reversed?
- GXS Invest Documentation
- Can I opt to have physical statements mailed to my address instead?
- How long will my GXS Invest monthly e-statements be available on the app?
- If I didn’t make any transactions, will the e-statements still be generated?
- I have recently closed my GXS Invest Account. How can I access my monthly e-statements?
- What are confirmation notes and how do I retrieve them?
- When will I receive my e-statement for my GXS Invest account?
- GXS Invest Returns
- Are returns on my investments compounded?
- How are the funds performance figures calculated?
- What is the 28-day annualized yield on the GXS Invest Cash Plus and how is it calculated? In addition, how does the 28-day annualized yield differ from the fund’s historical return?
- Why do I see a negative Total Return on my portfolio and/or funds some days?
- 7 Day Cancellation Period
- How do I exercise my right to cancel my Buy order after it has been completed?
- How much will I get back in the event of an order cancellation?
- What is the Notice for the 'Cancellation Period for Collective Investment Schemes Constituted as Unit Trusts'?
- Where can I find more information on the Right to Cancel?
- Fees and Charges
- Are the returns that I see already reflective of the annual management fee?
- Do I need to pay for any charges to open or maintain a GXS Invest account?
- How is the annual management fee charged and reflected in the Fund’s Unit Price?
- What are the fees charged on my investments?
- What is the fund’s annual management fee and how does it work?
- Closing your GXS Invest Account
- Can I transfer my units in the Fullerton SGD Cash Fund to another bank?
- Do I have to ensure that there are no more units in my GXS Invest account before closing it?
- How do I close my GXS Invest account?
- Is there a penalty for closing my GXS Invest account once it has been created?
- Will I receive a notification upon the closure of my GXS Invest account?