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GXS Help Centre

Why do I see a negative Total Return on my portfolio and/or funds some days?

Investment values fluctuate based on market conditions and economic factors. Negative returns occur when the current market value of your holdings falls below the total cost of your investment.

  • Non-Guaranteed Returns: Unlike savings accounts, investment products do not offer guaranteed returns.

  • Market Volatility: Portfolio values rise and fall in response to global market movements and economic events.

  • Principal Risk: There is a possibility of receiving back less than the initial amount invested.

  • Historical Performance: Past performance is not an indicator or forecast of future results.

  • Independent Advice: GXS Bank does not provide investment advice. Users should consult an independent financial advisor to determine investment suitability.