GXS Credit Card (Beta)
- Product Overview & Features
- Can I open a supplementary card under the GXS Credit Card?
- Does the GXS Credit Card support cash withdrawals?
- Does the GXS Credit Card support mobile wallets like Apple Pay or Google Pay?
- Does the GXS Credit Card support monthly instalment options for store purchases?
- How do the shared credit limit and instant rewards work?
- What are the key benefits of opening a GXS Credit Card?
- What are the main features of the GXS Credit Card?
- What can I use the GXS Credit Card for?
- What is the difference between GXS FlexiCard and GXS Credit Card?
- What is the GXS Credit Card?
- Eligibility & Application Process
- Are there any age restrictions for opening a GXS Credit Card?
- Can I appeal a rejected application, and how do I do so?
- Can I still apply for the GXS Credit Card if I do not have Singpass?
- Can United States persons or Green Card holders apply for the GXS Credit Card?
- Do I need to upload files or documents for the application?
- How do I sign up for a GXS Credit Card?
- How do I submit the documents?
- How long does the application process typically take?
- How will I know if my application is approved?
- If rejected, how long must I wait before reapplying for the GXS Credit Card?
- What happens if my app crashes or closes during the application?
- What is the eligibility criteria to apply for the GXS Credit Card?
- Why am I not able to apply for the GXS Credit Card?
- Why was my GXS Credit Card application rejected, or what does the rejection message mean?
- Rewards
- Can I earn rewards when I use my GXS Credit Card for Grab transactions?
- Do my rewards expire?
- How do I access my GXS Credit Card rewards on my GXS Bank app?
- How is my rewards/cashback calculated?
- I just got my card, but the rewards page shows only a few days left to unlock my tier. Why is this period so short?
- What happens to the unclaimed rewards if I close my GXS Credit Card account?
- What is the difference between the transaction date and posting date, and how does it affect rewards?
- When will I receive my GXS Credit Card rewards?
- Why did I not receive my rewards?
- Card Management
- Can I apply for a balance transfer or get a cash advance with my GXS Credit Card?
- How can I view my GXS Credit Card transaction history?
- How do I check my GXS Credit Card outstanding balance or bill?
- How do I enable my physical GXS Credit Card for overseas use?
- How do I freeze/unfreeze my GXS Credit Card?
- How do I view my GXS Credit Card details?
- How soon after a successful application can I start using my GXS Credit Card and earning rewards?
- What does overspent mean for my GXS Credit Card?
- Why did my credit card limit decrease after I took out a GXS FlexiLoan?
- Will my GXS Credit Card outstanding balance still be charged interest if it is temporarily suspended or locked?
- Manage Account
- Are there any penalties or fees associated with closing the GXS Credit Card
- Can I reopen or reapply for a GXS Credit Card after it has been closed?
- Do I need to fully repay all outstanding GXS Credit Card bills before closing/deactivating my GXS Credit Card
- What happens to other products upon closing the account?
- What important details should I take note of before closing my GXS Credit Card?
- Fees, Charges & Interest - Fees & Minimums
- Does GXS charge fees for overseas or foreign currency transactions?
- How are bus or MRT transit fares calculated and billed to my card?
- How are foreign currency transaction exchange rates determined?
- How do I request a late fee waiver for my GXS Credit Card?
- What are the fees and charges for the GXS Credit Card?
- Why am I being charged S$0.10 for my bus/MRT rides on my GXS Credit Card?
- Why does the final Singapore Dollar amount for a foreign transaction differ from the amount shown at the time of purchase?
- Bill Payments
- Can I change my GXS Credit Card payment due date?
- Can I make an early payment for my GXS Credit Card bill?
- Can I partially pay my GXS Credit Card outstanding balance?
- Can I pay more than my GXS Credit Card outstanding balance?
- Can I request an extension to pay my bills? What happens if I only pay the minimum due?
- Does my GXS Credit Card payment due date apply to my GXS FlexiLoan as well?
- How can I check how much my GXS Credit Card bill is?
- How do I pay my GXS Credit Card bill?
- How is the minimum repayment calculated for the GXS Credit Card?
- How long does it take for my repayment to be reflected in the GXS Bank app?
- Is there a limit to how much I can overpay on my GXS Credit Card bill?
- I accidentally overpaid my GXS Credit Card bill. How do I get the extra money back?
- When must I pay my GXS Credit Card bill by, and is there a grace period?
- Why was my repayment transfer to my GXS Credit Card rejected?
- Order and Delivery of Card
- Can I use my digital card for in-store physical checkouts before the physical card arrives?
- How do I activate my physical GXS Credit Card?
- How do I replace my physical GXS Credit Card?
- Is there a fee to request a new GXS Credit Card?
- I have a virtual GXS Credit Card. How do I request a physical card?
- I have yet to receive my physical GXS Credit Card. When should I expect it to be delivered?
- Security & Fraud
- How can I request a refund for unauthorised transactions on my GXS Credit Card?
- How long will it take to resolve my GXS Credit Card transaction dispute?
- I did not receive my refund from my GXS Credit Card transaction. What should I do?
- I don't recognise a transaction on my GXS Credit Card. What should I do?
- What should I do if a merchant has charged me multiple times on my GXS Credit Card for a wrong amount, or goods not received, or services not rendered?
- Why has the bank blocked my GXS Credit Card?
- Statements
- Can I still access my e-statements through the app after closing my card?
- How can I view and download my monthly GXS Credit Card e-statements?
- How long are historical GXS Credit Card e-statements kept available for download?
- If I didn't make any transactions, will e-statements still be generated for my GXS Credit Card?
- What formats can I download my GXS Credit Card e-statements in?
- When are my monthly GXS Credit Card e-statements generated?
- Will I receive a notification when my GXS Credit Card e-statement is ready for viewing?
- Troubleshooting
- I did not receive the One-Time Password (OTP) for my GXS Credit Card payment. What should I do?
- Why can I not file a dispute for a specific transaction?
- Why did my GrabCoins reward tier drop to the base tier after receiving a refund on my GXS Credit Card?
- Why is my GXS Credit Card transaction showing as pending, and when will it clear?