How do I change my NRIC/FIN on my GXS profile?

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We rely on Singpass Myinfo for some of your personal details, so this cannot be changed at the moment. If you’ve changed your NRIC/FIN since signing up with us (e.g. due to a change in residency status), please reach out to us for assistance at:

GXS Bank app, Help Centre: GXS Chat (recommended)
GXS Bank app, Help Centre: Submit an enquiry
GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
GXS Customer Support Email: help@gxs.com.sg

You may be asked to provide proof of NRIC/FIN change via email.