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GXS Help Centre

How can I update or change my personal data?

Updating your personal data is easy! Log into your GXS app, click on your profile button, and select what you'd like to edit. You can edit your preferred name, email address and mobile information. We may request for additional documents for verification. To update or correct other details, please contact us at:

  • GXS app, Help Centre: GXS Chat
  • GXS app, Help Centre: Contact Us form
  • GXS Hotline: (+65) 3105 2055
  • GXS Customer Support Email:

You will need to provide the following information and documents listed below:

  1. Types of personal data to be corrected and the correction(s) to be made.
  2. Supporting document(s) for the requested correction(s).
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