How do I identify an official GXS SMS/email or check that it's not a scam?
If there's a link in an SMS or email, that's not us! Our SMS and email notifications do not contain any clickable links. Alerts with a clickable link will be sent as push notifications on the GXS app instead.
To confirm the validity of your messages, check your GXS inbox on the official GXS app. Alternatively, you can also reach us at:
- GXS app, Help Centre: GXS Chat
- GXS app, Help Centre: Contact Us form
- GXS Hotline: (+65) 3105 2055
- GXS Customer Support Email: help@gxs.com.sg