How do I identify an official GXS SMS/email or check that it's not a scam?

If there's a link in an SMS or email, that's not us! Our SMS and email notifications do not contain any clickable links. Alerts with a clickable link will be sent as push notifications on the GXS Bank app instead.

To confirm the validity of your messages, check your GXS inbox on the official GXS Bank app. Alternatively, you can also reach us at:

• GXS app, Help Centre: GXS Chat (Recommended)
• GXS app, Help Centre: Submit an enquiry
• GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
• GXS Customer Support Email: help@gxs.com.sg