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GXS Help Centre

What are some of my responsibilities before using any E-Payment?

Here are some responsibilities you should take note of:

  • Make sure your email address and phone numbers are correct and up to date with GXS.

  • Protect your login credentials (Any person who has access to your phone via Face ID/Touch ID/GXS passcode can see your account details and make transactions).

  • Enable and read all notifications from us.

  • Once you've noticed an unauthorised transaction, please report it immediately to us at:

    • GXS app, Help Centre: GXS Chat
    • GXS app, Help Centre: Contact Us form
    • GXS Hotline: (+65) 3105 2055
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