Why didn't I receive my cash reward for my GXS Debit Card transaction?

We're sorry to hear that.

Here's what you need to know:

• To receive each Cash Reward, you must ensure that the balance in your GXS Savings Account is not more than the maximum balance amount imposed by the Bank (that is, S$75,000, at this time), if the Cash Reward is credited.
• Your Cash Reward will be deemed forfeited in full if
  1. at the time of the Draw, the maximum balance amount of your GXS Savings Account (that is, S$75,000, at this time) has been reached for any reason; or
  2. the crediting of Cash Reward would cause such maximum balance amount of your GXS Savings Account to be reached.

You can also refer to the Rewards Terms for the full list of excluded transactions.