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GXS Help Centre

What should I do if my phone got infected with malware, leading to the loss of my GXS Bank login credentials?

We’re here for you at every step. Contact us immediately so we can suspend your GXS Bank account(s) and take you through the fraud reporting process. Here's how:

  • GXS Bank app, Help Centre: GXS Chat
  • GXS Hotline: (+65) 3105 2055


Next, lodge a police report through these options:

  • Online: Singapore Police Force (SPF) e-services portal.
  • Urgent: SMS 70999 or call '999'. Non-urgent: call '1800-255-0000'
  • In person: Visit any police station.
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