GXS Debit Card Public Transport Cashback Campaign

What is the campaign about and what rewards are offered?

This campaign rewards eligible customers with a S$3 cashback when spending a minimum aggregate of S$30 on qualifying transit transactions.

• Spending must be made on qualifying bus or MRT transactions using a virtual or physical GXS Debit Card during the campaign period.
• Each successful customer can earn a maximum of one S$3 cashback reward.

When is the Campaign Period?

The campaign runs from 01 October 2026 to 31 October 2026, both dates inclusive. The campaign may end earlier if the available cashback pool is fully awarded or if determined by GXS Bank.

Who is eligible to participate in this campaign?

Participation is open to existing GXS Savings Account customers who hold an active GXS Debit Card.

• You must have held a GXS Savings Account prior to the start of the campaign period (before 01 October 2026).
• You can be a new or existing GXS Debit Card cardholder during the campaign period.
• Both your GXS Savings Account and GXS Debit Card must remain active and in good standing at the time of each transaction and through to cashback fulfilment.

Why am I unable to see or participate in this campaign if I recently opened my GXS Savings Account?

This campaign is exclusively available to existing GXS Savings Account customers who opened their account prior to 25 September 2026. If you opened your account on or after 25 September 2026, you do not meet the eligibility criteria and will not see the campaign in your GXS Bank app.

What must I do to qualify for the S$3 cashback reward?

You must spend a cumulative minimum of S$30 on eligible transit fares during October 2026.

• Spending can be accumulated across your virtual or physical GXS Debit Card.
• The S$30 aggregate spend must be charged and settled within the campaign period.
•  Cashback capped strictly at one payout per customer

When and how will I receive my cashback reward?

Cashback is credited directly into the Main Account of your GXS Savings Account within one business day of qualifying. Crediting occurs automatically once your cumulative settled transit spend reaches S$30.

Under what conditions will my reward be forfeited or clawed back?

Cashback will be forfeited or clawed back if your account is closed, becomes inactive, or if transaction reversals drop your total spend below S$30.

• Closing your GXS Savings Account before reward crediting forfeits your cashback entitlement.
• Transaction refunds or reversals that reduce aggregate qualifying spend below S$30 will result in reward cancellation or a S$3 deduction from your account.

Can this campaign be combined with other promotions or ongoing rewards?

This campaign cannot be combined with other promotional offers, but standard debit card rewards continue to apply. You will continue earning standard GXS Debit Card Cash Rewards on your qualifying spend alongside this campaign cashback and participate in all other GXS Savings Account campaigns running during the Campaign Period, provided you comply with their applicable terms and conditions.

How are rewards allocated among eligible participants?

Cashback rewards are distributed on a first-come, first-served basis subject to overall availability.

• Eligible customers receive the S$3 reward upon reaching the spend threshold until the allocated campaign pool is exhausted.
• Each customer is limited to a maximum of one S$3 cashback payout.

Is there a maximum limit on the cashback reward I can earn in this campaign?

Yes, cashback is strictly capped at S$3 per successful customer. Spending beyond the minimum S$30 threshold will not yield additional campaign cashback.

What happens if there is a merchant or network delay in processing my transit transaction?

Transactions settled after 31 October 2026 will not count towards the campaign requirement regardless of when charged. GXS Bank is not liable for processing delays, network failures, or late settlements caused by merchants or payment service providers.