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GXS Help Centre

My account is marked as 'Expiring Soon'. How can I extend the linkage or relink the account to my eGIRO list?

As an 'Expiring Soon' account is an active account, you will have to unlink the account first and then relink it. This can be completed in the following steps:

  1. Tap on the ‘Expiring Soon’ account that you want to relink.
  2. In the ‘Linking Expiring Soon’ bottomsheet, tap on ‘Relink’.
  3. Tap on ‘OK’ when you are alerted that you will first need to unlink an account.

You'll also receive an email and a push notification.

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