My transaction failed but money was deducted from my GXS Savings Account. Will I get a refund?

Don't worry! Any amount deducted from your GXS Savings Account in error should be credited to your GXS Savings Account within a business day. If you haven't received your refund within a business day, please reach out to us at:

• GXS Bank app, Help Centre: GXS Chat
• GXS Bank app, Help Centre: Contact Us form
• GXS Hotline: (+65) 3105 2055
• GXS Customer Support Email: help@gxs.com.sg