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GXS Help Centre

My transaction failed but money was deducted from my GXS Savings Account. Will I get a refund?

Don't worry! Any amount deducted from your GXS Savings Account in error should be credited to your GXS Savings Account within a business day. If you haven't received your refund within a business day, please reach out to us at:

  • GXS app, Help Centre: GXS Chat
  • GXS app, Help Centre: Contact Us form
  • GXS Hotline: (+65) 3105 2055
  • GXS Customer Support Email:
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