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GXS Help Centre

How do I stop or change details on my FAST / funds transfer?

We cannot stop or change payment details once the receiving bank has accepted your transfer.

If you have transferred money to a wrong recipient, we would advise you to contact him/her to return the money. If you need more assistance:

  • GXS app, Help Centre: GXS Chat

  • GXS app, Help Centre: Contact Us form

  • GXS Hotline: (+65) 3105 2055

  • GXS Customer Support Email:

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