How do I contact GXS Support or get help?

We are here to help!

Our GXS Customer Support Team is available 24/7, 365 days, even on Public Holidays.

For account or customer-related enquiries, you can reach us via:

• GXS Bank app, Help Centre: GXS Chat (Recommended)
• GXS Bank app, Help Centre: Contact Us form
• GXS Hotline: (+65) 3105 2055

No access to our GXS Bank app? No problem! You can still reach us through the following channels:

• GXS Hotline: (+65) 3105 2055
• GXS Customer Support Email: help@gxs.com.sg

Our GXS Collections Team is available from Mondays to Fridays between 9am to 6pm, excluding Public Holidays. For assistance on repayment, you can reach us via: 

• GXS contact: (+65) 3105 8514
• GXS Email: credit@gxs.com.sg

We’re all about making your experience as smooth as possible. So, reach out whenever you need and we’ll respond to you as soon as we can.