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GXS Help Centre

How do I enable/disable biometrics login (fingerprint and face ID) on the GXS app?

Enable biometrics login in 3 ways:

  • Tap biometrics under 'Me' in the GXS app;
  • Before logging in via passcode on the GXS app, click the biometrics icon; or
  • When you’re registering your device for the first time, the GXS app will prompt you to enable biometrics.

Disable biometrics login in 2 steps:

  1. Tap on 'Me'.
  2. Toggle off under 'Login with Face ID' (iOS) or 'Login with Touch ID' (Android).
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