Skip to main content
GXS Help Centre

How do I enable/disable biometrics login (fingerprint and face ID) on the GXS Bank app?

Enable biometrics login in 3 ways:

  • Tap biometrics under 'Me' in the GXS Bank app;
  • Before logging in via passcode on the GXS Bank app, click the biometrics icon; or
  • When you’re registering your device for the first time, the GXS Bank app will prompt you to enable biometrics.

Disable biometrics login in 2 steps:

  1. Tap on 'Me'.
  2. Toggle off under 'Login with Face ID' (iOS) or 'Login with Touch ID' (Android).
  • Was this article helpful?