How can I authenticate my identity on the GXS Bank app?

To verify your identity on your current device,

• You can key in your 6-digit passcode or
• Use Face ID or Touch ID if you've enabled biometric access.

If you're logging in to the GXS Bank app on a new device,

• You'll need to verify your identity via Singpass,
• Key in the OTP sent to your registered email, and
• Key in your 6-digit passcode.

If you are encountering issues with your Singpass login, do have a read here.