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GXS Help Centre

How can I authenticate my identity on the GXS Bank app?

To verify your identity on your current device,

  • You can key in your 6-digit passcode or
  • Use Face ID or Touch ID if you've enabled biometric access.

If you're logging in to the GXS app on a new device,

  • You'll need to verify your identity via Singpass,
  • Key in the OTP sent to your registered email, and
  • Key in your 6-digit passcode.
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