Why can’t I apply with Singpass Myinfo?

To open a GXS Savings Account, your personal information on Singpass Myinfo has to be accurate and up to date. Check that Singpass Myinfo has all your updated details, such as your residential address, email, and phone number.

For business entities who are keen to open an account with us, do ensure that your company details and residential address are updated on ACRA as well.

For further assistance on your Singpass access, you may contact Singpass Helpdesk directly.