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GXS Help Centre

How long will my GXS Debit Card card transaction dispute take to resolve?

We understand that card transaction disputes can be frustrating, and we're here to help you through the process.

Resolution of a card transaction dispute may take an estimated 4 weeks for simple cases while complex cases may take up to 12 weeks. Do note that the above timelines are based on all necessary documentation being promptly provided upon the request of GXS.

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