How do I report phishing email or messages, claiming to be from GXS, requesting for my GXS login credentials?

Last updated
Save as PDF

If you've responded to the emails or messages and shared your GXS credentials,

1. Contact us immediately to suspend your account(s) and let us take you through the fraud reporting process. Here's how:

GXS Bank app, Help Centre: GXS Chat
GXS Hotline: (+65) 3105 2055

2. Lodge a police report either through:

Online: Singapore Police Force (SPF) e-services portal.
Urgent: SMS 70999 or call '999'. Non-urgent: call '1800-255-0000'
In person: Visit any police station.

If you did not share your credentials,

Forward the email or screenshots of the messages (containing the contact details) to report.phishing@gxs.com.sg. We’ll get in touch with you if we need more information.

You can also refer to the official SPF website for the latest advisory, whether or not you have shared your credentials.