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GXS Help Centre

How do I report phishing email or messages, claiming to be from GXS, requesting for my GXS login credentials?

If you've responded to the emails or messages and shared your GXS credentials,

  1. Reach out to us immediately to suspend your account and let us take you through the fraud reporting process. Here's how:
    • GXS app, Help Centre: GXS Chat
    • GXS Hotline: (+65) 3105 2055
  2. Lodge an online police report at the Singapore Police Force website, or visit your nearest police station.

If you did not share your credentials,

Forward the email or screenshots of the messages (containing the contact details) to We’ll get in touch with you if we need more information. You can also refer to the official Singapore Police Force website for the latest advisory, whether or not you have shared your credentials.

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