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GXS Help Centre

I received funds from transactions that I don't recognise or think are erroneous. What should I do?

You can report this to us via:

  • GXS app, Help Centre: GXS Chat
  • GXS app, Help Centre: Contact Us form
  • GXS Hotline: (+65) 3105 2055

We will try our best to reach out to the sending bank. Should the sender's bank contact us to retrieve the funds from your account, you are obligated to do so.

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