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I made a wrong transfer. How do I recover my funds?

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We'll try our best to recover the funds on your behalf. However, we can't guarantee a successful recovery, and we encourage you to be prudent in checking your beneficiary details before transferring any funds! Reach out to us so we can help you:

  • GXS app, Help Centre: GXS Chat (Recommended)
  • GXS app, Help Centre: Submit an enquiry
  • GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
  • GXS Customer Support Email: help@gxs.com.sg