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I made a wrong transfer. How do I recover my funds?

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We'll try our best to recover the funds on your behalf. However, we can't guarantee a successful recovery, and we encourage you to be prudent in checking your beneficiary details before transferring any funds! Reach out to us so we can help you:

  • GXS Bank app, Help Centre: GXS Chat

  • GXS Bank app, Help Centre: Contact Us form

  • GXS Hotline: (+65) 3105 2055

  • GXS Customer Support Email: help@gxs.com.sg