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GXS Help Centre

What are these security vulnerabilities?

From 1 December 2023, your access to the GXS app will be blocked if the following are detected on your mobile device:

  • Known malware applications and jailbroken or rooted mobile devices.
  • Apps that are not from trusted or official app stores with accessibility service permission enabled on your devices.
  • When live screen sharing, screen mirroring or screen recording is detected while the GXS App is opened.
  • Apps that allow remote access to your device.
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