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GXS Help Centre

For Grab transactions that fail, will I still earn GrabRewards Points for subsequent retries?

If your Grab transaction is eligible and successful, you will receive 1.2X reward points automatically. You can view your points history to check that the reward points have been credited. Do note this is subject to the applicable terms and conditions of Grab.

If you did not receive the reward points or have any queries, please reach out to the friendly folks at the Grab Help Centre.

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