Can Money Lock feature be used to secure all funds in my GXS Savings Account?
At the moment, only funds in your Saving Pocket(s) can be locked.
To lock your funds, simply create a new Saving Pocket or add more money to an existing locked Saving Pocket from your Main Account. Here’s how:
Create a new Saving Pocket
1. Log in to GXS Bank app.
2. Tap on ‘Pockets'.
3. Under 'Create Pocket', select ‘Saving Pocket'.
4. Tap on 'Create Now’ and follow the guided instructions.
5. Once you have confirmed and created the Saving Pocket amount, tap on ‘Settings’.
6. Tap on ‘Enable Money Lock’ and select ‘Confirm’ to proceed.
Add funds to an existing Saving Pocket
1. Log in to GXS Bank app.
2. Tap on your Saving Pocket.
3. Tap on ‘+ Fund’.
4. Key in the amount you would like to add.
5. Once you confirm, you will see the following message ‘Your newly added funds will be locked’.
You will receive a push and email notification once the lock is successful.
Do note that the lock is immediate, and unlocking the Money Lock feature will require a successful video verification.