How do I make my monthly repayments?
Making your monthly repayments can be done on the GXS Bank app via the following method(s):
Using your GXS Savings Account to repay:
- On your GXS FlexiLoan home screen, select the loan you'd like to repay (located at the bottom of the screen).
- Select the amount you'd like to repay. You can choose between:
- Entering an amount of your choice;
- The monthly amount payable option; or
- The full repayment option.
3. Select to repay with 'GXS Savings Account'.
4. Review your repayment details and click 'Confirm & Pay'.
Using a third-party bank account to repay:
- On your GXS FlexiLoan home screen, select the loan you'd like to repay (located at the bottom of the screen).
- Select the amount you'd like to repay. You can choose between:
- Entering an amount of your choice;
- The monthly amount payable option; or
- The full repayment option.
3. Select to repay with 'Other Bank'.
4. Review your repayment details and click 'Confirm & Get Instructions'.
5. Proceed to your debiting third-party bank account to perform a FAST transfer to your GXS FlexiLoan account number. Be mindful to key in the exact amount of your instruction.
Pro tip: Set up your GXS FlexiLoan account with your third-party bank account before your due date, as some banks have a cool-down period before allowing transfers.
Here's how to set up your GXS FlexiLoan account:
- On your GXS FlexiLoan home screen, select 'Manage'
- Tap 'Get Account Details', and you’ll see your GXS beneficiary name, account number, bank name, bank code, and branch code
- Log in to your third-party bank account
- In that bank account, key in your GXS FlexiLoan account details to save your GXS FlexiLoan account as a payee. You’re good to go!
Pro tip: Have more than 1 loan? Use the 'Quick Pay Due Option' to pay your upcoming monthly due amount across all loans.
- On your GXS FlexiLoan home screen, tap on 'Quick Pay Due'
- Select to repay with your 'GXS Savings Account' or 'Other Bank'
- Review your repayment details and follow the on-screen instructions
Do note that any overdue loan amounts you have will need to be cleared before you can repay other loans.