Why was my incoming / outgoing payment rejected?

We’re sorry to hear that your payment was rejected. This could be due to multiple reasons, it’s best if you contact us so we can help you:

• GXS Bank app, Help Centre: GXS Chat (recommended)
• GXS Bank app, Help Centre: Contact Us form
• GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
• GXS Customer Support Email: help@gxs.com.sg