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I did not receive an SMS OTP when I tried to log in to a new device. What should I do?

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Check if your data roaming has been activated to receive SMS. If you’ve lost your phone or changed your number, please reach out for help at:

  • GXS Hotline: 1800 866 6685 or (+65) 6866 6685 (from overseas)
  • GXS Customer Support Email: help@gxs.com.sg