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Under what conditions will my cashback rewards be forfeited or clawed back in the GXS Invest Invest 2.0 Launch Campaign?

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The GXS Invest Invest 2.0 Launch Campaign provides up to S$300 in cashback rewards to GXS Invest customers during the 18 May 2026 to 31 July 2026 campaign window, provided they do not breach the specific eligibility and operational rules that prompt total forfeiture.

Your cashback will be completely forfeited or clawed back under the following negative constraints:

  • Breaching the Holding Period: If you submit or complete any withdrawal or 'sell' order for your qualifying fund investments between the end of the campaign and 31 August 2026, your reward will be forfeited.

  • Account Closure: If either your GXS Savings Account or GXS Invest account is closed for any reason prior to the cashback crediting date (on or before 30 September 2026), the reward is forfeited.

  • Transaction Reversals: If any of your qualifying Eligible Investment Transactions are reversed or refunded, the accrued cashback is forfeited.

  • Account Status: If your GXS Savings Account or GXS Invest account is not active and in "good standing" at any point up until the fulfillment date, you lose the reward.

  • Savings Account Maximum Balance Breach: The cashback must be credited in full in a single transaction. If your GXS Savings Account has already reached its maximum allowable balance, or if the cashback payment would push the account over its maximum balance limit, the entire cashback is deemed forfeited.

  • Bank Clawback Right: If GXS Bank determines you did not comply with the terms, they reserve the right to deduct the value of the awarded cashback from any account you hold with them.