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GXS Help Centre

How do I repay my GXS FlexiLoan instalments?

Repayment of your GXS FlexiLoan instalments can be done on the GXS app via the following method(s):

Using your GXS Savings Account to pay:

  1. On your GXS FlexiLoan home screen, select the loan you'd like to repay (located at the bottom of the screen). 
  2. Select the amount you'd like to repay. You can choose between: 
    • Entering an amount of your choice;
    • The monthly instalment payable option; or 
    • The full repayment option.
  3. Select to repay with 'GXS Savings Account'.
  4. Review your repayment details and click 'Confirm & Pay'.

Using a third-party bank account to pay:

  1. On your GXS FlexiLoan home screen, select the loan you'd like to repay (located at the bottom of the screen).
  2. Select the amount you'd like to repay. You can choose between: 
    • Entering an amount of your choice;
    • The monthly instalment payable option; or
    • The full repayment option.
  3. Select to repay with 'Other Bank'.
  4. Review your repayment details and click 'Confirm & Get Instructions'.
  5. Proceed to your debiting third-party bank account to perform a FAST transfer to your GXS FlexiLoan account number. Be mindful to key in the exact amount of your instruction.

Pro tip: Set up your GXS FlexiLoan account with your third-party bank account before your due date, as some banks have a cool-down period before allowing transfers.

Here's how to set up your GXS FlexiLoan account:

  1. On your GXS FlexiLoan home screen, select 'Manage'.
  2. Tap 'Get Account Details', and you’ll see your GXS beneficiary name, account number, bank name, bank code, and branch code.
  3. Log in to your third-party bank account.
  4. In that bank account, key in your GXS FlexiLoan account details to save your GXS FlexiLoan account as a payee. You’re good to go!

Pro tip: Have more than 1 loan? Use the 'Quick Pay Due Option' to pay your upcoming instalment across all loans.

  1. On your GXS FlexiLoan home screen, tap on 'Quick Pay Due'. 
  2. Select to repay with your 'GXS Savings Account' or 'Other Bank'.
  3. Review your repayment details and follow the on-screen instructions.

Do note that any outstanding loan instalments you have will need to be cleared before you can repay other loans. You can do so by clicking on 'Pay Overdue' to start.

Learn more on how to repay your loan here

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