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GXS Help Centre

Why is there a 12-hours Cooling Off Period when changing my GXS Biz Account limit?

For businesses registered as sole proprietors, a 12-hour cooling-off period will be implemented when you increase your transaction limit above the default limit. Your new daily transfer limit will only be active after the 12-hour cooling-off period ends. 

You can still make transactions up to your current limit during this time. Please note that while the 12-hour cooling-off period is active, you will also be unable to lower your daily transfer limit.

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