I can’t log in to my GXS app by using passcode or biometrics. What should I do?
You can reset your passcode by re-authenticating with Singpass. Once you’ve verified your identity, you will be prompted to create and confirm a new passcode. If you still have trouble accessing your account, let us help you via
- GXS Hotline: (+65) 3105 2055
- GXS Customer Support Email: firstname.lastname@example.org