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GXS Help Centre

Why can’t I draw down the 0% loan from my GXS FlexiLoan?

There could be a few reasons for the unsuccessful drawdown: 

  • Your available GXS FlexiLoan credit limit is insufficient for a drawdown. Please ensure that your available GXS FlexiLoan credit limit is equal to or more than your loan amount.
  • You are currently being blocked from further drawdowns (e.g. overdue amounts owed to the Bank).
  • You have 10 active drawn loans in your GXS FlexiLoan account. 
  • You have previously drawn down a 0% loan for this campaign. 
  • Your GXS FlexiLoan account is closed or suspended.